Privacy Policy

Effective Date: December 1st, 2024

Welcome to Cyberhuman AI Inc.

At Cyberhuman AI Inc. ("Cyberhuman," "we," "us," or "our"), your privacy is our priority. We are committed to safeguarding your personal information while delivering an enriching experience through our AI voicebot service based on the works of Deepak Chopra (the "Service"). This Privacy Policy explains how we collect, use, and protect your information, ensuring transparency and trust as you engage with our Service.

This policy applies globally and adheres to applicable privacy regulations, including GDPR and CCPA. Cyberhuman AI Inc. provides the Service content, while Supertab Inc. operates the website and processes payments securely on our behalf.

1. Information We Collect

To provide the best experience and ensure smooth operation, we collect the following types of information:

a. Information Collected Through the Service

  • Interaction Data: The questions and responses exchanged with the AI voicebot, including timestamps and related metadata.
  • Device Information: Your device type, operating system, browser type, IP address, and language settings.
  • Log Files: Automatically collected details about your interaction with the Service, such as pages viewed, session durations, and error reports.
  • Cookies and Tracking Technologies: Small files stored on your device to improve the Service experience, such as saving your preferences or analyzing usage patterns.

b. Information Provided by Supertab Inc.

When you make a purchase through Supertab, we receive the following information to enable your access to the Service:

  • Your name
  • Email address
  • Phone number (if provided)
  • Preferred language
  • Payment details (e.g., payment amount, date, and commitment information)

2. How We Use Your Information

Your data is used to provide and improve our Service while maintaining a personalized and secure experience. Specifically, we use your information to:

  • Enable access to the Service and customize it based on your preferences (e.g., language).
  • Refine and train the AI voicebot to improve its responses and accuracy.
  • Communicate with you regarding account updates, customer support, or service enhancements.
  • Analyze trends and optimize the Service through usage analytics.
  • Comply with legal obligations and ensure proper functionality.

We strive to balance innovation with privacy, ensuring your data is used responsibly and ethically. We will never sell your data and personal information.

3. Cookies and Tracking Technologies

Cookies help enhance your experience by storing preferences and enabling features like personalization. Specifically, we use cookies to:

  • Save user preferences for future interactions.
  • Analyze traffic patterns and Service performance.
  • Tailor content based on user behavior and preferences.

You can manage your cookie preferences via browser settings. However, disabling cookies may limit some functionality of the Service.

4. Sharing Your Information

We prioritize the responsible sharing of your data and only do so to support your experience and comply with our obligations:

a. With Affiliates

We may share data with our affiliated entities for seamless service integration, analytics, and operational support.

b. With Trusted Third-Party Service Providers

To deliver the Service effectively, we partner with carefully vetted third-party providers for:

  • Hosting and server infrastructure
  • Technical support
  • Analytics and performance monitoring

These providers access your data only to perform necessary functions and are contractually bound to protect it.

c. Legal and Regulatory Requirements

We may disclose your information to comply with legal obligations or protect our rights in cases of suspected fraud, misuse, or security threats.

5. Leaving Our Website

If you click on links or otherwise navigate away from our website to third-party sites or services, please note that their privacy practices govern the use of your data. We encourage you to review the privacy policies of any third-party website you visit to understand how they handle your information.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer needed, your data will be securely deleted or anonymized in compliance with applicable laws.

7. Your Privacy Rights

We respect your right to control your personal data. Depending on your location, you may have specific rights, including:

a. GDPR (European Economic Area and UK)

If you are in the European Economic Area (EEA) or the United Kingdom (UK), the General Data Protection Regulation (GDPR) grants you the following rights concerning your personal data:

1. Right to Access

You have the right to request confirmation as to whether we process your personal data. If so, you can access a copy of the data we hold about you and obtain information about:

  • The purposes of the processing.
  • The categories of personal data processed.
  • The recipients or categories of recipients to whom your data has been or will be disclosed.
  • The data retention period or criteria for determining it.
  • Your rights under GDPR.
  • The source of data, if not collected directly from you.
  • The existence of any automated decision-making, including profiling, and its potential impact.

2. Right to Rectification

You can request that we correct any inaccuracies in your personal data or complete incomplete data.

3. Right to Erasure ("Right to Be Forgotten")

You may request the deletion of your personal data in certain circumstances, including:

  • When the data is no longer necessary for the purposes for which it was collected.
  • If you withdraw consent (where processing is based on consent) and no other legal basis for processing exists.
  • When you object to processing, and there are no overriding legitimate grounds for continuation.
  • If the data has been unlawfully processed or must be erased to comply with legal obligations.

4. Right to Restriction of Processing

You can request that we limit the processing of your data in certain cases, such as:

  • While we verify the accuracy of your data following a rectification request.
  • If processing is unlawful, and you oppose erasure but request restriction instead.
  • If you object to processing and we assess whether our legitimate grounds override your rights.
  • When you need data for legal claims, but we no longer require it for processing purposes.

5. Right to Data Portability

You can request that your data be provided to you in a structured, commonly used, and machine-readable format. Additionally, you have the right to request the transfer of your data to another service provider, where technically feasible, if:

  • Processing is based on your consent or a contract.
  • The processing is carried out by automated means.

6. Right to Object

You can object to the processing of your personal data when it is based on our legitimate interests, including for direct marketing purposes or profiling related to such marketing.

7. Right to Withdraw Consent

Where processing relies on your consent, you can withdraw it at any time. This withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

8. Rights Related to Automated Decision-Making and Profiling

You have the right not to be subject to decisions based solely on automated processing, including profiling, that significantly affects you. Exceptions apply if such processing is:

  • Necessary for entering into or performing a contract.
  • Based on your explicit consent.
  • Authorized by applicable laws.

9. Right to Complain

If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities can be found here, and for the UK, visit the Information Commissioner's Office (ICO) at www.ico.org.uk.

To exercise these rights, contact us at info@cyberhuman.ai.

b. CCPA (California Residents)

If you are a resident of California, you are entitled to specific rights regarding your personal data under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights empower you to understand, access, and control how we collect, use, and share your information.

Your Rights Under the CCPA

1. Right to Know

You have the right to request that we disclose:

  • The categories of personal data we have collected about you.
  • The specific pieces of personal data we have collected.
  • The categories of sources from which your personal data is collected.
  • The business or commercial purpose for collecting, sharing, or selling your personal data.
  • The categories of third parties to whom your personal data is disclosed.
  • If applicable, the categories of personal data sold or shared for cross-context behavioral advertising purposes.

2. Right to Delete

You can request that we delete the personal data we have collected about you, subject to certain exceptions. For instance, we may retain data necessary to:

  • Complete a transaction or provide a service you requested.
  • Detect security incidents, protect against malicious activity, or prosecute those responsible.
  • Comply with legal obligations or exercise legal rights.

3. Right to Correct

If you find that any personal data we hold about you is inaccurate, you have the right to request its correction.

4. Right to Opt Out of Sale or Sharing

While we do not sell personal data, California residents have the right to opt out of the sale or sharing of personal data for cross-context behavioral advertising purposes.

5. Right to Limit Use of Sensitive Personal Information

If we process sensitive personal information (e.g., government IDs, precise geolocation, or biometric data), you can limit its use to that which is necessary for providing the requested services.

6. Right to Non-Discrimination

You have the right to exercise your CCPA rights without fear of discrimination. This means we will not:

  • Deny you our services.
  • Charge you different prices or rates.
  • Provide you with a lower level of quality for exercising your rights.
  • Suggest that you will receive different treatment unless allowed under CCPA.

How to Exercise Your Rights

To exercise your rights, you can:

  • Submit a request via email to info@cyberhuman.ai.
  • Specify which rights you wish to exercise, providing sufficient detail to allow us to understand and respond to your request.

Verification Process

We may need to verify your identity before processing your request. This verification may include:

  • Matching the information you provide with data we already hold.
  • Asking you to confirm certain details about your interactions with our Service.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. If you do so, we will require proof that the agent has been authorized to act on your behalf, such as a signed authorization form.

Disclosure of Data Practices

In the past 12 months, we may have collected, disclosed, or processed the following categories of personal data for business purposes:

  • Identifiers (e.g., name, email address).
  • Internet or other electronic network activity information (e.g., interaction with our website or app).
  • Geolocation data (if applicable).
  • Inferences drawn from your interactions to create a personalized experience.

We do not knowingly sell or share personal data of minors under the age of 16 without affirmative authorization.

8. Data Security

Protecting your information is our priority. We implement industry-standard measures to safeguard your data, including encryption, secure hosting, and regular system audits. While no system is completely immune to breaches, we continually strive to uphold the highest standards of security.

9. International Data Transfers

Your personal data may be processed and stored in countries outside the European Economic Area (EEA) or the United Kingdom (UK), including the United States, where data protection laws may differ from those in your jurisdiction. However, we ensure that such transfers are conducted in compliance with applicable data protection laws, including the GDPR, to safeguard your rights and freedoms.

Measures to Protect Your Data

To ensure your data is protected during international transfers, we implement the following safeguards:

1. Standard Contractual Clauses (SCCs):

We rely on European Commission-approved Standard Contractual Clauses for transfers to countries without an adequacy decision, ensuring appropriate data protection measures are in place.

2. Adequacy Decisions:

Where applicable, we transfer data to countries deemed by the European Commission to offer an adequate level of data protection.

3. Supplementary Measures:

In addition to SCCs, we apply technical and organizational measures, such as encryption and data minimization, to further protect your data.

Your Rights Related to Data Transfers

As a data subject under GDPR, you have the right to:

  • Be informed of any safeguards we have in place for international data transfers.
  • Request a copy of the relevant contractual clauses or other transfer safeguards, subject to confidentiality obligations.
  • Object to data transfers under certain conditions if they affect your rights and freedoms.

Contact and Complaints

If you have concerns about international data transfers, you can contact us at info@cyberhuman.ai. Additionally, you have the right to lodge a complaint with your local data protection authority or supervisory authority in the EEA or UK.

10. Children’s Privacy

The Service is not intended for individuals under 13 years old (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

As we continue to improve the Service, this Privacy Policy may be updated. Any changes will be posted here with a new "Effective Date." Your continued use of the Service after such updates constitutes acceptance of the changes.

12. Contact Us

Your trust is essential to us, and we are here to address your questions or concerns:

Cyberhuman AI Inc.

Email: info@cyberhuman.ai